Careers at Western Health

Job Details * This vacancy is now closed *

Job Title:

Regional Director Of Operational Flow

Posted Date:

11/20/2023

Closing Date:

11/27/2023

Functional Discipline:

Managerial

Job Description

Permanent Full-time
Regional Director of Operational Flow (Classification Under Review)
Western Zone - Western Memorial Regional Hospital
Corner Brook, NL

Applications are being accepted for the permanent full-time position of Regional Director of Operational Flow within Western Zone located at Western Memorial Regional Hospital. This position reports to the Senior Director Hospital and Clinical Services - Western Zone and is responsible for providing leadership in patient flow across the region to ensure the right care is provided in the right care location by the right provider.

The incumbent will be a regional lead for all acute and rural sites within the zone as well as provincially when a coordinated approach is required to ensure appropriateness and transitions of care in the healthcare system. This position will have an integral role for coordination of services across programs to ensure care is provided in the right care location. The incumbent must develop and maintain strong working relationship with key stakeholders across the continuum to provide oversight on appropriateness of care services being delivered. The incumbent will be a role model for the development of an organizational flow culture to support the vision of appropriateness of care meeting patients needs. In collaboration with leadership across the continuum including medical staff, community, long term care, and primary care the incumbent will lead innovative ways in the promotion of operational flow based on best practices. The incumbent will be the zone lead for Provincial Clinical Efficiency and support Integrated Capacity Management. The incumbent is responsible for establishing an overall operational management and strategic directions regarding program's mandate to meet the needs of patients throughout the zone. The incumbent plans, develops, coordinates, integrates, and oversees the vision for interdisciplinary care and various program areas and service delivery. This includes program vision, transformation, standards and best practice, as well as quality improvement through monitoring. This position functions with a high degree of independence and autonomy on issues that fall within the position's parameters.

The successful candidate must demonstrate the key skills, behaviors, abilities and knowledge as outlined in the five domains of the LEADS in a Caring Environment framework.

o Leading yourself by having self-awareness, managing your performance and health, developing yourself, and demonstrating character that is in line with Western Health's values of accountability, care, collaboration, excellence, respect and transparency;
o Engaging others through fostering development of others, contributing to the creation of a healthy organization, communicating effectively, and building effective teams;
o Achieving results by setting direction, strategically aligning decisions with vision, values, evidence, taking action to implement decisions, and assessing and evaluating outcomes;
o Developing coalitions through purposefully building partnerships and networks to create results, demonstrating a commitment to customers and service, mobilizing knowledge, and navigating socio-political environments;
o Transforming systems by thinking analytically and critically and questioning and challenging the status quo, encouraging and supporting innovation, orienting oneself strategically to the future, and championing and orchestrating change.

Required Qualifications: The successful candidate will demonstrate strong leadership and facilitation skills in addition to strong evidence-based decision making, analytical and problem-solving skills. The successful candidate must also demonstrate expertise in the areas of quality improvement, risk management, resource management, and change management. Critical thinking and advanced problem-solving skills along with an ability to function with a high degree of independence are essential. A participatory, action-oriented, and high-energy transformational leadership style is required. The successful candidate must network and collaborate with various programs and multiple stakeholders in the zone and within the NLHS. The candidate must demonstrate strong process improvement leadership.

This position will create and model an environment that empowers individuals and teams. Critical thinking and advanced problem-solving skills along with an ability to function with a high degree of independence are essential. Demonstrated effective and innovative leadership is required. This position will be located within Western Memorial Regional Hospital and applicants must be willing to travel as required.

A Master's Degree in Nursing, Social Sciences, or Administration as well as a current and valid Health Discipline Professional designation. Significant progressive leadership and management experienced are required, typically acquired through a minimum of five (5) years of management level positions.

In the event no suitable candidate is found with the above noted qualifications, consideration may be given to applicants who do not currently possess a Master's degree, provided they are willing to complete same within five years of appointment to the position. In this case, the successful applicant must be prepared to demonstrate proof of registration/enrollment to an appropriate degree program within the first year of appointment to the position. Furthermore, the successful applicant is required to provide annual updates based on the progress of each semester of the program.

**A satisfactory record of work performance and attendance is required for this position.
Hours of Work: 70 Hours per pay period
0830-1630 Hours, Monday to Friday
Salary Scale: $88,202.00 to $114,663.00 per Annum (Salary Under Review)
Competition Number: WH - 2023001630
Competition Closing Date: 27 November 2023
Recruiter Name: Martina Fequet

Western Health values diversity and is an equal opportunity employer.

Candidates must be eligible to work in Canada.

Please Note: A resume, proof of qualifications, and the names of two employment references are required. Applicants who do not provide this information will not be considered for this opportunity.

To apply, go to https://employment.westernhealth.nl.ca. If you are having issues when using eRecruit, please email erecruit@westernhealth.nl.ca. Please note, this email address does not accept applications.

Thank you for your interest with Western Health; however, only those applicants selected for an interview will be contacted.

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